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Return policy


For Defective Products

1.Product can be exchanged or refunded if there is a manufacturing defect.

2.Original receipt is required for exchange or refund.

3.Product that was sold at a special price due to existing defects cannot be exchanged or refunded.

99.SG Product Exchange Regulations 

1.Original receipt is needed for product exchange within 7 days from the date of receipt.

2.Only product in good original condition is allowed for exchange.

3.Furnitures,Baby products, socks, inner wear and altered items cannot be exchanged. 

4.No refund of difference if price of the new item is lower than the original item.

5.Products can be exchanged provided that the products are in new, clean condition. However, only once.

6.Final sales, pre-order,opened packaged item are non-returnable. Please note that shipping and handling charges are non-refundable. 

7.99.SG reserves the right for final decision.